HIS
Category : Administrative Staff Type : Full Time
Medanta Noida
: Apr 23, 2025
Job Description
1. User Support and Training
- Providing module training to the users.
- Providing User support (24x7) HRS.
- Problem escalation to internal implementation team and third parties as appropriate.
- Identifying and resolving HIS application issues.
- Generating Reports based on user requirements from front/back end.
- Writing User Manuals
2. Configuration of HIS
- Providing Data setup training for new modules
- Carry out data entry processes wherever needed
- Master Data management and maintenance
3. Contribute in HIS adoption
- Assist Billing and front office users and/or internal team in enhancing the HIS usage
- Execution and monitoring of unused features of existing clinical modules
- Identify usability issues and try resolving them
4. HIS Implementation
- Providing Inputs to the user department for optimal use of various modules.
5. Coordination with Vendor
- Coordinating with vendor about any bugs within specified timeline.
6. Knowledge Transfer
- Providing functional training to the peers as well as to end-users
- Internal training for JCI audit preparation
7. Release Deployment
- Testing the product patches released by Vendor and track the issues till closure
- Supporting the User Acceptance Testing for new features/functionalities added in HIS and related systems
- Go-live support post deployment of new features
- Writing Test Cases/Scenarios
8. New Projects
- Assist in documentation of project scope and artifacts
- UAT of applications
- Periodic review and sharing users’ feedback with vendor
9. Following Departmental Processes
- Maintaining the tracker of issues reported on day to day
- Maintaining approval records
- Any other duties given by the reporting manager
- Timely status reporting of assigned work
Additional Requirements:
- Willingness to travel across Medanta group of hospitals on short term or long term basis
Job Objective
- To support HMIS modules according to need of the organization
- To test & implement other business applications (desktop and mobile) according to need of the organization
Qualification
- Bachelor‘s degree preferably in computer science or related field
- Min 5 to 8 years of experience in Development and Support of IT systems
- Strong experience of working on HIS from iSoft/DXC Hospital
- Hands on experience of managing & supporting Billing, Inventory and Pharmacy systems
- Skilled at writing complex Sql queries using Oracle or sql server databases
Experience
3-7 years
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