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getting-to-the-hospital
getting-to-the-hospital
Getting to the hospital
Getting To The Hospital
  • What are the nearest airports to Medanta Hospitals?

    Medanta Hospitals is conveniently accessible from Indira Gandhi International Airport (DEL), located approximately 17kms away. This major international airport ensures smooth connectivity for our international patients.

  • Are Transportation facilities provided for International Patients?

    Yes, Medanta Hospitals provides dedicated transportation services for the convenience of international patients. Complementary pick upon your arrival at the airport and drop from the hotel to the airport services assist by our representatives for seamless transportation.

  • Is there any assistance provided for visa procedures or travel arrangements?

    Medanta Hospitals understands the importance of a hassle-free journey for our international patients. Our dedicated international patient services team is available to assist you with in arranging Visa extension and invitation letter and travel arrangements, ensuring a smooth and stress-free experience. 

getting-to-the-hospital
getting-to-the-hospital
Meeting Doctors
Meeting Doctors
  • How do I schedule an appointment and telemedicine/ virtual consultation with a specific doctor at Medanta Hospitals?

    Yes, Virtual consultation through Eclinic- Telemedicine with the doctors before the visit to the hospital.  You can directly book an appointment online by clicking on the below link:

    https://www.medantaeclinic.org/#!/home?utm_source=medanta.org&utm_medium=organic&utm_campaign=appointment

  • What documents do I need to bring for admission

    Kindly bring your passport, valid visa, medical records, and any referral documents for a smooth admission process.

  • Are there interpreter services available for international patients during consultations?

    Yes, we provide interpreter services to facilitate clear communication between international patients and our medical professionals.


    Languages Interpreters available

    •  Russian
    •  Arabic
    •  Burmese
    •  Uzbek
    •  Dari and Pashto
    •  French

  • Is there any person allotted for Single Point of Contact throughout the services for International Patient

    Medanta ensures comprehensive support services for patients requiring special assistance, including accessibility features and personalized care. Dedicated assistant for patients support before, during and post-treatment.

getting-to-the-hospital
getting-to-the-hospital
Getting Admitted
Getting Admitted
  • What is the admission process?

    The admission process for international patients is simple and straightforward. Here are the steps:

    • Contact the International Patient Services department: Medanta has a dedicated team of professionals who can assist international patients with the admission process. You can contact them by email, phone, or through the online enquiry form on the Medanta website.
    • Submit your medical records: Once you have contacted Medanta, they will request your medical records. These records will be reviewed by a doctor to determine the best course of treatment.
    • Schedule your appointment: After your medical records have been reviewed, you will be scheduled for an appointment with a doctor. This appointment can be conducted in person or via video conferencing.
    • Pay your deposit: Once you have confirmed your appointment, you will need to pay a deposit to secure your place.
    • Travel to Medanta: Once all arrangements have been made, you can travel to Medanta for your treatment.

  • What types of in-patient rooms are available?

    Medanta offers a variety of in-patient rooms to meet the needs of international patients and their families. For example – Multi bed Ward, Twin Sharing Room, Single Room, Single Deluxe Room, Super Deluxe Room, and Suite.

getting-to-the-hospital
getting-to-the-hospital
Billing & Financial Support
Billing & Financial Support
  • What are the accepted payment methods for medical bills at Medanta Hospitals?

    Medanta Hospitals accept payments through various methods, including credit cards, wire transfers, and cash in US dollars.

  • Can I receive an estimate before undergoing a specific medical procedure?

    Patients can obtain a comprehensive cost estimate before their medical procedure to facilitate informed decision-making.

getting-to-the-hospital
getting-to-the-hospital
Visitors
Visitors
  • Are visitors allowed at all times, or are there specific visiting hours?

    Medanta welcomes visitors at specified visiting hours, ensuring a conducive environment for patient care.

  • Can visitors access Wi-Fi and other amenities within the hospital premises?

    Yes, visitors have access to complimentary Wi-Fi and various amenities within our hospital premises.

  • How can visitors communicate with hospital staff if they have questions or concerns?

    Visitors can reach our staff through designated communication channels provided at the hospital for any questions or concerns.

  • What safety measures are in place for visitors within the hospital premises?

    Stringent safety measures are in place to ensure the well-being of visitors within our hospital premises.

  • Is there a cafeteria or dining area where visitors can access meals during their stay?

    Our hospital provides a cafeteria where visitors can access meals and refreshments during their stay. Varieties of International cuisines available at designated food court.

getting-to-the-hospital
getting-to-the-hospital
After your treatment
After Your Treatment
  • Are there follow-up appointments or check-ups after the treatment?

    Yes, follow-up appointments are scheduled to monitor your progress and address any concerns after your treatment at Medanta. 

    https://www.medantaeclinic.org/#!/home?utm_source=medanta.org&utm_medium=organic&utm_campaign=appointment 

  • How can international patients access medical records and reports after their treatment?

    International patients can easily access their medical records and reports through our secure online portal.

  • Is there assistance available for travel arrangements when departing from the hospital?

    Our dedicated international patient services team can assist with travel arrangements for a hassle-free departure.

  • What steps are taken to ensure a smooth transition back to the patient's home country after treatment?

    Our team assists in coordinating a seamless transition, offering guidance on travel arrangements and ongoing care upon returning home.

  • Who will be the one source of contact or support system for any concerns or questions that arise after treatment?

    Our international patient services team is available to address any concerns or questions that may arise after your treatment at Medanta. Can contact via Email: internationalservices@medanta.org, ips2@medanta.org

Patient Stories
FAQ’s
What are the nearest airports to Medanta Hospitals?

Medanta Hospitals is conveniently accessible from Indira Gandhi International Airport (DEL), located approximately 17 km away. This major international airport ensures smooth connectivity for our international patients.

Is there assistance provided for visa procedures or travel arrangements?

Medanta Hospitals understands the importance of a hassle-free journey for our international patients. Our dedicated international patient services team is available to assist you with visa procedures and travel arrangements, ensuring a smooth and stress-free experience.

What Shall I Bring With Me to India for Treatment?

To facilitate efficient and personalized care, we recommend bringing all relevant medical records, examination results, and CDs containing X-rays, CT scans, and MRIs related to your medical status. Additionally, please provide a list of all medications and herbal remedies you are currently taking. This information will contribute to a thorough understanding of your health needs and enhance our quality of care.

Are transportation services available from the airport to the hospital?

Yes, Medanta Hospitals provides dedicated transportation services for the convenience of our international patients. Upon your arrival at the airport, our representatives can assist you with seamless transfers to the hospital.

Whom to Contact for a VISA invitation letter?

For assistance with obtaining a Visa Invitation Letter, please reach out to our International Patient Help Desk at +91 9560398936. Our dedicated team is ready to guide you through the necessary steps and provide the required documentation to facilitate your visa application process. Feel free to contact us anytime; we are here to support you in making your journey to Medanta as smooth as possible.

Get In Touch With Us
+91-956-039-8936 / +91-965-089-8570 internationalservices@medanta.org / ips2@medanta.org
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