eCLINIC

Step 1.1 ) Click on “Find a doctor to book an appointment”, Type the Doctors name.

Step 1.2 ) Select the required doctor

Step 1.3 ) Enter the contact information (email id ) of the user/ patient and click on Proceed

Step 1.4 ) Enter the correct details of the patient /user.

Step 1.5 ) If the patient / user is already registered with Medanta i.e. already has a UHID – please check on “Patient has Patient ID “

Step 1.6.A ) After confirming the credentials/ details for the user , click on “Proceed”

Step 1.6.B ) If a consultation is required for a family member, click on “Book appointment for family member”. To add a family member – click on “Family member” and select “New Member”

Step 1.7 ) Enter the temporary password/ OTP received in your registered email ID and registered phone number.

Step 1.8 ) Select the mode of consultation and click on “Proceed”

Step 1.9 ) Write about the patient’s condition / chief complain in the white text box (mandatory) and click on “Proceed”

Step 1.10 ) Upload investigation reports or patients previous consultation notes

Step 1.11 ) Select the preferred date and slot

Step 1.12 ) Once you select your preferred slot , the slot will get highlighted, click on “Reserve Slot” to book your slot.

Kindly check the location of your appointment (i.e. Gurgaon/ Delhi / Cybercity) before proceeding.

If your preferred slot is not available , then select “Click Here” at the bottom of the page

Step 1.13 ) Select your preferred date and the preferred time slot – Either Morning / Evening and click on “Proceed”

Step 1.14 ) You can either choose – “Pay now “ for prepayment or “Pay later “ for paying at the hospital.’

Step 1.15 ) You can select the mode of pre- payment

Step 1.16 ) Your request has been raised

Step 1.17 ) You can pre-pay for your appointment any time before the actual consultation takes place on your eClinic Dashboard