eCLINIC

  • How to book an appointment?

    How to book an Appointment? - For New User

    Step 1.1 ) Click on “Find a doctor to book an appointment”, Type the Doctors name.

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    Step 1.2 ) Select the required doctor

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    Alternate Steps:

    If the name of the doctor is not known, click on “Need help finding a doctor?” to search for a doctor based on Ailment , treatment and select the required doctor

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    If the name of the doctor is not known, click on “Need help finding a doctor?” to search for a doctor based on speciality and select the required doctor

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    All the doctors of the speciality will be listed. Select doctor based on their specialization (In their profile).

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    Step 1.3 ) Enter the contact information (email id ) of the user/ patient and click on Proceed

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    Step 1.4 ) Enter the correct details of the patient /user.

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    Step 1.5 ) If the patient / user is already registered with Medanta i.e. already has a UHID – please check on “Patient has Patient ID “

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    Step 1.6.A ) After confirming the credentials/ details for the user , click on “Proceed”

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    Step 1.6.B ) If a consultation is required for a family member, click on “Book appointment for family member”. To add a family member – click on “Family member” and select “New Member

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    Step 1.7 ) Enter the temporary password/ OTP received in your registered email ID and registered phone number.

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    Step 1.8 ) Select the mode of consultation and click on “Proceed

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    Step 1.9 ) Write about the patient’s condition / chief complain in the white text box (mandatory) and click on “Proceed

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    Step 1.10 ) Upload investigation reports or patients previous consultation notes

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    Step 1.11 ) Select the preferred date and slot

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    Step 1.12 ) Once you select your preferred slot , the slot will get highlighted, click on “Reserve Slot” to book your slot.

    Kindly check the location of your appointment (i.e. Gurgaon/ Delhi / Cybercity) before proceeding.

    If your preferred slot is not available , then select “Click Here” at the bottom of the page

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    Step 1.13 ) Select your preferred date and the preferred time slot – Either Morning / Evening and click on “Proceed

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    Step 1.14 ) You can either choose – “Pay now “ for prepayment or “Pay later “ for paying at the hospital.’

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    Step 1.15 ) You can select the mode of pre- payment

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    Step 1.16 ) Your request has been raised

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    Step 1.17 ) You can pre-pay for your appointment any time before the actual consultation takes place on your eClinic Dashboard

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  • How to access my medical Reports?

    Step 1: login and click on "MY REPORTS"

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    Step 2: All the Reports of the Patient will be listed date wise/ Doctor Wise

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    Step 3: Click on the report symbol to view the report.

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    Step 4: Report is now visible you can scroll to view the complete report.

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  • How to link family member?

    Step 1: Login

    Step 2: Click on options menu on the top-left corner and Select “My Family members”.

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    Step 3: Click on “Add New member”.

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    Step 4:Members can be added either by “Link Registered Members” or “Link New Member”.

    a. How to Link a Registered Member: If the family member has visited Medanta before and has a Medanta ID (MM00****12)

    i. Type the Medanta ID of the family member and the click on “Submit”

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    ii. Select the relationship of the family member to be added.

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    iii. Enter OTP received at Contact number registered with Medanta (Shown above) and click on “Submit”.

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    iv. Family member is linked successfully and now appointment can be booked for the linked family member as well.

  • In case of technical assistance, where to connect?

    For any technical assistance/ support, please contact us at

    0124-4855017

    or

    eclinic@medanta.org

  • Have a question?

    Call us +91 - 124 - 4141414

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