Privacy Policy

Medanta - The Medicity ("Medanta") is committed to the protection of the information that you may provide to us ("Confidential Information"). We at Medanta take appropriate security measures to protect such Information against unauthorized access or disclosure.

We restrict access to your Information only to such persons who need to know that information in order to provide services to you.

Type of Information and source of collection

We collect information about you when you visit our Website and/ or through your physical interaction with our staff.The type of information which we generally collect is your name, address, age, sex or medical report(s)/ history, physical, physiological and mental health condition or any other information as required to provide you desired services.

We will not disclose above information to any other person unless required for providing you the desired services or required under the Law or if the information is already in public domain. You may choose to not provide any sensitive information to us, if you feel and find it to be confidential / sensitive.

We never collect bank/credit card information of the Information Provider.

You are deemed to have provided your consent to share the information with concerned persons while providing you the desired services as above. You may withdraw your consent in writing at any time and we shall have the option not to provide the services for which information was provided.

Data security & electronic data encryption

The information collected from you by us is secured and can be accessed by the authorised persons only.

We have implemented adequate security practices and standards with necessary controls commensurate with the information being provided.

Purpose and use of information

We may use the information shared by you for the purpose of providing various services offered by the Hospital.

Disclosure/sharing of information

We may share your information:

  • With concerned persons who need to use the same for authorised purpose/ providing desired services.
  • To protect and defend the right and property of Hospital.
  • Wherever required by law / Govt. Agencies.
  • With you if you may desire so subsequently


The information shared by you shall not be displayed by us for any promotional activity

We shall address any discrepancies and grievances of provider of the information with respect to processing of information in a time bound manner. For this purpose, we have designated Medical Superintendent as Grievance Officer of the Company. He can be reached as per following details:

Tel. No. (s) : 0124 - 414 1414
Email ID : ms@medanta.org

Corporate Social Responsibility Policy

Organ Donation Guidelines

Authorisation Committee

As per the Transplantation of Human Organs Act (1994) [Act no. 42 of 1994] and the Transplantation of Human Organs Rules (1995) as amended vide GSR 571(E), dt 31-7-2008, w.e.f. 4-8-2008 every authorised transplantation centre is required to display the decision of the Authorisation Committee on hospital notice boards and hospital website regularly.

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MRP of Coronary Stents

Bio Medical Waste Management

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