We have the following categories of wards and rooms available:
Click here for more details on wards and rooms .
Room and accommodation facilities can be found via the Patient Support Services Desk on the UG floor of the hospital. Facilities for housing patient’s families are currently under development and will be available soon.
Once the patient is screened in OPD by the consultant and admission is advised, a Request for Admission (RFA) is generated by the doctor/co-ordinator, wherein necessary details of the patient are entered.
The patient is directed to the Admission Desk on UG Floor, where the Patient Care Executive coordinates the financial counselling, arranges a bed and completes the admission formalities.
In case of patients with insurance, the TPA Insurance Form is filled and completed by the doctor’s coordinator and handed over at the Admission Desk, which further contacts the respective insurance company to ensure if cashless admission can be processes as per the respective insurance policy.
Following is the list of documents that must be carried for admission:
Pre-authorization form, along with the above mentioned papers should be submitted at the Admission/ Insurance Desk within 24 hours of admission.
The admission process takes approximately 20-25 minutes, once the bed is available.
Our team tries its best to admit the patient as early as possible. In case the desired bed is not available, the patient is offered the next best available room/ bed.
One attendant is allowed to stay with the patient at all times, while the patient is in the room. Once the patient is shifted to OT/ ICU, the room needs to be vacated and one ICU night lounge pass is issued to the attendant.
Facilities available for attendants include
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The User agrees and acknowledges that the User has read, understood and accepts the terms and conditions contained in the brochure provided with the Device (“Device”) with respect to its usage, operations, return / replacement and warranty policy.
The User hereby agrees and acknowledges that the Device (hardware and software) used in the provision
of services by Medanta is being provided on “as is” and “as available” basis through Alivecor India Private
Limited. Neither does Medanta endorse or promote the Device in any manner nor will Medanta be liable
for any claims, representations or warranties, whether express or implied as to the safety, reliability,
durability and performance of the device.
The services once availed cannot be cancelled except in cases where the User requests to cancel the service on the day of purchase in which case, full amount of service fees shall be refunded to the User provided that the Device has not been unboxed.
Before the expiry of service duration, the User can extend the services by availing various program options. For the said purposes, the User can call our helpline number +91 124 4141414 or visit www.medanta.org. The extended program availed by the User shall be activated automatically on expiry of existing program of services.
In cases where the User has opted for availing the Services through rented Device, a refundable deposit amount of ₹ 5,000 (“Deposit Amount”) shall be applicable and paid by the User. The refund of Deposit Amount shall be subject to return of the Device in working and undamaged condition. Refund of Deposit Amount shall be made through the same mode of payment as that of purchase in cases where the User personally visits the Medanta for returning the Device. If the User opts to return the Device through post, Deposit Amount shall be refunded electronically thorough NEFT or Bank transfer by Medanta within seven (7) working days of receipt of the Device and receipt of scanned image/copy of the ‘Cancelled Cheque’ of the User’s bank account.
Upon expiry of the services (either in terms of number of ECG or duration of the program) availed by the
User, the Device has to be returned within ten (10) days failing which the Deposit Amount shall be
Please note that the ECG pack or Refundable Device deposit are non-transferable from one patient to another.