We understand that hospitalisation can be a stressful experience, not just for the patient but also for the family and friends. At Medanta we pay attention to the small things that can help make your hospital stay a little bit easier. Medanta has enlisted various service providers to help organise a range of ancillary services for the convenience of patients, caregivers and visitors.
Patients, families and visitors can find comfortable and safe accommodation in the vicinity of the hospital. There is a range of accommodation available from low budget guest houses to the finest luxury hotels. Our patient support services team can help you with reservations and discounts or preferential rates.
Our travel service desk will help you coordinate bookings and ticketing for domestic and international flights, booking bus tickets and railway tickets and also facilitating ‘Tatkal’ railway ticket confirmations. Patients and visitors may also make taxi bookings from the travel desk.
Tour packages can be availed including religious or sightseeing packages which are managed by experienced travel professionals with an option of customised packages as per specific needs and demands.
Medanta provides a wide range of dietary offerings for its patients. Care is always taken regarding each patient’s diet; taking into consideration the doctor’s prescription, allergies, nutritional requirements as well as personal preferences. Specialised international patient diets are also available.
Medanta’s department of dietetics has partnered with the food and beverage department to launch a Teaching Kitchen. The" Teaching Kitchen" is a culinary program where expert dieticians help caregivers with tips for leading a healthy lifestyle and the chef demonstrates easy cooking techniques for making delicious healthy and happy meals. The chef also shares with the participants some healthy and tasty recipes in a personalised binder.
How does this benefit you?
For Cancer Patients
Cancer patients have high nutrition requirements related to their disease conditions and treatment side effects. In the Teaching Kitchen, we help cancer patients and caregivers modify their cooking so that the food they consume becomes high in nutrition.
For Cardiac Patients
In case of cardiac patients, we discuss healthy food and making healthy food choices. Caregivers are taught to cook baked and steamed dishes and are shown how to prepare healty salads which will keep their loved ones heart healthy.
We provide specialised shopping services to meet patient needs
At Medanta the Patient Support Services will assist with personal affairs including shopping, laundry services, movie tickets and other personal concierge services.
We offer you internet facilities while you stay with us at Medanta. Apart from the basic WiFi connectivity, our patients enjoy additional services .
Medical emergencies are unforeseen, and often one is not prepared enough to deal with the financial repercussions they have. So that finances do not become a barrier to treatment, Medanta has partnered with Arogya Finance to help patients or their family members avail personal loans at short notice. The loan provides coverage for doctor’s fee, pharmacy bills, hospital stay, surgery, and other charges. The application process requires one to furnish necessary documents, and the loan is disbursed within 72 hours of application. EMIs are paid by the applicant over a period of agreed timeline. Advisors at the Arogya Finance helpdesk on the UG floor lobby can be contacted for the detailed loan process.